Melbourne metro only, within 50km of HQ
Rendr Fast — 3-hour delivery window
Rendr Flexible — Same-day or next-day delivery window

Please note: Delivery costs are calculated at checkout when your address is eligible.

A 12PM AEST cut-off applies. Orders placed after this time will be moved to the next- day service.

Same-day delivery is not available on weekends, public holidays, or following a launch. Final sale items are excluded.

Duties and taxes are the customer's responsibility and are charged during the checkout process. If duties and taxes are not paid at checkout they will be charged upon import into the country.

If a customer refuses to pay duties and taxes the order will be cancelled and shipping costs will be deducted from the refund. 

We encourage you to look into your local regulations regarding customs and duties fees prior to placing your order.

Order containing Archive Sale items or purchased during a sale/promotional periods - please allow 2-5 business days for dispatch.

Please note the 'dispatch from' date refers to the first day orders will start to be dispatched.

Please allow 1-3 business day for dispatch to occur.

If multiple items are ordered (pre-order & non-pre-order) the non pre-order items will be held aside and dispatched together as soon as the pre-order items arrive.

If you wish to have to them dispatched separately there will occur an additional shipping fee charge. For standard shipping $12.95 AUD and for Express shipping $15.95 AUD.

In the rare event that an item in your order becomes unavailable, it will be removed and refunded. Our team will notify you via email with the details. Due to the fast-paced nature of our operations, we’re unable to offer alternative options at this time.

For customers located outside of Australia, please note that we are unable to offer exchanges once your order has been placed. This is due to international duties and taxes (Delivery Duty Paid/DDP). We sincerely apologise for any inconvenience caused.

Bayse is not liable for incorrect information provided, and the customer will be responsible for any shipping costs resulting from the error.

If caught on in time, we will always endeavour to request a return to sender, however this is not a guarantee.

When entering your details at the checkout, please ensure you provide a safe and secure shipping address.

Bayse and the selected courier will not be held responsible for any stolen or missing parcels once the order has been delivered to the specified address.

Bayse is not liable for any damage to parcels after they have been successfully delivered to the nominated address. Once delivered, the parcel is under your care.

If your parcel is being returned to Bayse, kindly contact our Customer Service team to arrange a redelivery. Please be aware that redispatch fees may apply.