DOMESTIC (AUSTRALIA WIDE)
$7.95 – Regular Shipping
$9.95 – Express Shipping
Spend over $100.00 & receive free express shipping
INTERNATIONAL (REST OF WORLD)
Delivery for all international orders:
Delivery costs are calculated at a flat rate of $20
Free Delivery on orders over $100.
Duties and taxes are the responsibility of the customer.
Please contact your local customers authority for details.
We will do everything we can to deliver your order as quickly as possible.
Orders placed before 12pm AEST weekdays.
Orders placed after 12pm AEST will be shipped the following business day.
All orders are sent via Express Post and do require Signature On Delivery. (We cannot be responsible for delivery for orders that have requested Safe Drop).
During Promotion and Sale periods, there may be slight delays in receiving your order due to increased volumes. You will be advised of any expected delays during the checkout process.
Once your parcel has been scanned by the freight carrier you will receive an email on how to track your order.
Dispatch of orders may be delayed where address or payment information requires correction or verification
RETURNS & REFUNDS
We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we will gladly accept return or exchange of the merchandise within 14 days of your purchase date. Returned merchandise should be unworn and in its original condition including tags.
Please note any costs for postage to send the garment back to Bayse will be incurred at the customer’s expense. We advise to send your package via Australia post with tracking to ensure the item is not lost.
To complete your return please email firstname.lastname@example.org with your order number and a description of what you are seeking. One of our friendly staff will be in touch regarding the next step.
Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days.
Please note: we do not accept returns or exchanges on jewellery, sale or clearance items,
Should you need to exchange your item we will happily do this within 14 days of your purchase.
Please email email@example.com with your order number and a description of the exchange you are after and one of our friendly staff will be in touch to help you out.
Address for Returns:
Bayse Brand Clothing Pty Ltd
Factory 6/2-6 Independence Street
Moorabbin, VIC 3189 Australia
Clothing is in Australian Sizing. Use this chart, to simply convert your size:
|AU/ NZ/ UK
BUST: Fullest part of bust
WAIST: Slimmest part of waistline.
HIPS: Widest part of waist.
If you require further sizing information regarding a particular item and/or size, our Customer Care team is more than happy to assist you.
If you are still unsure about your size, we will gladly issue you a Credit note, if you purchase two of the same item in different sizes and return one. Return postage for your return item is not reimbursed.